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Anyone happen to know the good reason retirees at 80 years old need hours extended outside the daytime window? Of all segments, superficially seems they'd be t
by Terretta 5y ago
Anyone happen to know the good reason retirees at 80 years old need hours extended outside the daytime window?
Of all segments, superficially seems they'd be the most able to visit a branch during business day. But a second thought says that's probably failing to think in their shoes.
For example, if they are less able to get around than younger segments, the issue could be being taken to the bank by a working family member who can only take them before or after the driver's working hours. (But driving is a US thing, while EU is chock full of busses, so maybe it's not driver, maybe it's availability of someone just 'accompanying' them.)
Other reasons?
As our population ages, and depending on the pool of problems causing the need for extended hours, I'm wondering if there's some service that could be offered to resolve whatever the collection of reasons are across not just banking but anything with limited hours that retirees need.
- masswerk 5y agoThe real problem here is that there are no brick and mortar branche offices with regular business hours any more, only special appointments to be booked using an app.
- ilamont 5y agoYes. My mother was unable to get a cashier's check at the local MegaBank branch on short notice because of this.