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I'd be happy with the money-back guarantee from a trustworthy company, but in practice I'd be worried about them increasing the friction of cancelling/claiming
by dmurray 5y ago
I'd be happy with the money-back guarantee from a trustworthy company, but in practice I'd be worried about them increasing the friction of cancelling/claiming the refund. Most founders are probably well-intentioned here but a few bad apples make it difficult to trust anyone.
- shantnutiwari 5y agoagree. there was a post here about someone talking about how they were sick of sending support requests into a blackhole. My reply would be: Thanks but no thanks.