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KLM has a very good social media service department and should respond to most if not all question...
by joelhaasnoot 15y ago
KLM has a very good social media service department and should respond to most if not all question...
- Nitramp 15y agoI did get contacted by a Twitter account after venting there, but after DM'ing (160 characters?!) my request, they couldn't help me either. Really, why not just provide an email address? If you have someone listening and responding at @KLM in any case, why not also accept emails instead of the crippled communication possible through Twitter?