That's typical. Business customers have been conditioned by vendors over decades to accept lower expectations of their infrastructure. At this level, it's all

That's typical. Business customers have been conditioned by vendors over decades to accept lower expectations of their infrastructure. At this level, it's all about sales team relationships to key decision makers rather than quality. This is why larger b2b company all-hands meetings are always 80% about the sales team's exploits - they really do make or break the company.