My open letter to Wayne would read: your food sucks, the portions are small, and your prices are high. The service is hit-or-miss at best. You’ve bean-counted

My open letter to Wayne would read: your food sucks, the portions are small, and your prices are high. The service is hit-or-miss at best. You’ve bean-counted this chain into the ground, maybe spend a little less time looking at financial tricks on your balance sheet and a little more figuring out how you can make food people want to eat at a reasonable price.