Generally if you're making money off of me or if I'm giving money in exchange for services - customer. Here are some real world examples that would hold up pre

Generally if you're making money off of me or if I'm giving money in exchange for services - customer. Here are some real world examples that would hold up pre-current state: Club: even if I dont pay for a beverage or cover, I am in fact a customer. Shown by the fact that if I get injured at said club, or other events occur the responsible parties are managing/own the club. Print shop: Go into a shop, pay for a thing or service, are a customer. There was a time, that many of us can remember, where automated phone services were nascent, there was no IVR and there was definitely no complex intent recognition paired with sentiment analysis. The smallest little business needed a phone. When it rang, they answered it. Those businesses afforded it and frankly the min. wage has barely gone up since then so a business, one that exchanges a service/place/goods/my information for money, can afford to do it. I am in full agreement with my perception of OP's comment.