My personal worst hit list in this space: - Companies that will not even listen to your (serious) bug reports if you don't have an account with them. Looking a

My personal worst hit list in this space: - Companies that will not even listen to your (serious) bug reports if you don't have an account with them. Looking at you suddenlink.net. Failed big time, gave up. - Voice robots that do not understand users, despite being native speakers - Voice robots that do not understand non-native speakers