I ran into this issue before. I was calling IRS to ask for simple clarification on the taxes. Me: Hello, I have some question about the taxes and I wish to hav

I ran into this issue before. I was calling IRS to ask for simple clarification on the taxes. Me: Hello, I have some question about the taxes and I wish to have clarification on- Agent: Sorry, I cannot answer your question. Me: Oh, then where the correct resource for me to get that information? Agent: Sorry again, I cannot answer your question. Me: Why you cannot answer my question? I am asking for a clarification on the taxes and IRS is the correct place for me to contact. Agent: Because the law said so. You are asking tax-related question during tax off-season which we cannot answer nor help you. I'm sorry I cannot help you because the law prevents me from doing so. If you want your questions answered by the IRS, then you would need to wait until the tax season. Me: Are you serious? Agent: Unfortunately yes, there is nothing I can do at this moment. If I attempt to help you, I will be facing federal charge for the violation of the law. Your best chance is to wait until tax season. Not even on hint of advisement to check with my CPA because that would consider helping the consumers.