Yes, but at least you have the hope that talking to the right human would fix the issue eventually. Talking to automated systems repeatedly and each time hoping

Yes, but at least you have the hope that talking to the right human would fix the issue eventually. Talking to automated systems repeatedly and each time hoping for a different outcome is akin to Don Quijote battling the windmills. Even in a Kafkian bureaucratic nightmare there’s a chance a human would eventually help you out but with automated systems there’s no reasoning because they’re poorly automated, edgecases are traps you can never get out of.