One of the reasons I love WPEngine so very much is that everytime I use their chat support there's a person at the end with someone knowledgeable and who has th

One of the reasons I love WPEngine so very much is that everytime I use their chat support there's a person at the end with someone knowledgeable and who has the tools to help fix my problem. I wonder if focusing via chat support but with live, smart humans is more scalable and productive.