An elderly relative keeps calling the mobile company about her line not working. We explained to her it was the charger. She keeps calling them. Same for her IS

An elderly relative keeps calling the mobile company about her line not working. We explained to her it was the charger. She keeps calling them. Same for her ISP. Same for the bank. Same for anything tech related. She won't budge. This costs a lot of money to companies and government offices. I think there should be different set of companies with support catered to this growing age group who struggle with new technology. Maybe a service middle-man support. Also, they are prime targets for things like "Windows Support" scams and all kinds of sleazy sales campaigns.