As ss108 said you mentioned email but for me the real challenge has always been calling customer support numbers (eg ISP) and dealing with unhelpful automated m

As ss108 said you mentioned email but for me the real challenge has always been calling customer support numbers (eg ISP) and dealing with unhelpful automated menus. What I found really useful is to ignore all the stuff they say and just say irrelevant English. Not gibberish necessarily - you can read the script of a play, or every comment in twitch chat, or whatever. The point is their system listens to you and goes ok they're saying something but I don't understand it, guess I have to connect them to a human person. I do agree with you though I would like a right to speak with a human or at least mandated transparency around what percent of callers speak to a human/how long it takes for them to get there.