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It’s usually fairly simple though. You (as a dev) don’t have to front the cost for support folks to handle it.
by nvahalik 5y ago
It’s usually fairly simple though. You (as a dev) don’t have to front the cost for support folks to handle it.
- madeofpalk 5y agoYou still have to answer the emails and say "Sorry no I cannot refund you, go ask Apple" and have the customer not believe you.
- nvahalik 5y agoActually, on the flip side Apple customers have usually gone through this before already. It's usually the Google folks we have issues with.
- lxgr 5y agoIt's not a pleasant process for consumers at all, in my experience. I'm not a big fan of hanging around in awkward support chats or calls for things that can usually be resolved with an email.