I have referred back to the three negotiation lessons taught in this NPR Planet Money episode many times: https://www.npr.org/sections/money/2012/12/21/16780232

I have referred back to the three negotiation lessons taught in this NPR Planet Money episode many times: https://www.npr.org/sections/money/2012/12/21/167802325/episode-425-an-fbi-hostage-negotiator-buys-a-car https://www.npr.org/sections/money/2012/12/21/167802325/epis...