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I moved over to Azure AD this morning (we only have a few devs and were already using Azure DevOps so this was doable). I requested that Okta cancel our account

I moved over to Azure AD this morning (we only have a few devs and were already using Azure DevOps so this was doable). I requested that Okta cancel our account and let them know the reason was the potential data breach and their CEO's response on Twitter. Okta's response was that we signed an MSA agreement and that cancelling isn't an option, nor termination of fees.

hughrr 5y ago
They sound like they're running the organisation like a dating site. More reasons to look elsewhere.
- judge2020 5y ago
  Or like Adobe: https://news.ycombinator.com/item?id=30222165 https://news.ycombinator.com/item?id=30222165
  - hughrr 5y ago
    Having just paid for Lightroom for a year this one really annoys the shit out of me.
  - Spooky23 5y ago
    You’re buying Okta when you get Adobe too. :)
droopyEyelids 5y ago
Okta is the Oracle of identity management. https://auth0.com https://auth0.com is the "still cares about customers" vendor I'm not affiliated with them, just traumatized by working in IT
- haneefmubarak 5y ago
  Auth0 was acquired by Okta (https://auth0.com/blog/okta-acquisition-announcement/ https://auth0.com/blog/okta-acquisition-announcement/), although Okta claims in the post that > There is no impact to Auth0 customers, and there is no impact to HIPAA and FedRAMP customers.
  - Hawxy 5y ago
    Auth0 is run as an isolated subsidiary in its own infrastructure, with the old CEO still overseeing operations. Due to the massive difference in Okta & Auth0's implementations I don't see that changing anytime soon.
djbusby 5y ago
That's what ASCAP does too! Scummy!
neurostimulant 5y ago
> Okta's response was that we signed an MSA agreement and that cancelling isn't an option, nor termination of fees. Interesting. Does this agreement also works the other way as well (Okta can't just decides to terminate your account no matter the reason)?

hughrr 5y ago

They sound like they're running the organisation like a dating site. More reasons to look elsewhere.

judge2020 5y ago
Or like Adobe: https://news.ycombinator.com/item?id=30222165 https://news.ycombinator.com/item?id=30222165
- hughrr 5y ago
  Having just paid for Lightroom for a year this one really annoys the shit out of me.
- Spooky23 5y ago
  You’re buying Okta when you get Adobe too. :)

droopyEyelids 5y ago

Okta is the Oracle of identity management. https://auth0.com https://auth0.com is the "still cares about customers" vendor I'm not affiliated with them, just traumatized by working in IT

haneefmubarak 5y ago
Auth0 was acquired by Okta (https://auth0.com/blog/okta-acquisition-announcement/ https://auth0.com/blog/okta-acquisition-announcement/), although Okta claims in the post that > There is no impact to Auth0 customers, and there is no impact to HIPAA and FedRAMP customers.
- Hawxy 5y ago
  Auth0 is run as an isolated subsidiary in its own infrastructure, with the old CEO still overseeing operations. Due to the massive difference in Okta & Auth0's implementations I don't see that changing anytime soon.

djbusby 5y ago

That's what ASCAP does too! Scummy!

neurostimulant 5y ago

> Okta's response was that we signed an MSA agreement and that cancelling isn't an option, nor termination of fees. Interesting. Does this agreement also works the other way as well (Okta can't just decides to terminate your account no matter the reason)?