4 ms·

There’s a lot of reasons to get mad at Google. Not setting a recovery email is not one of them. I feel bad for this person because it’s a horrible place to be

There’s a lot of reasons to get mad at Google. Not setting a recovery email is not one of them. I feel bad for this person because it’s a horrible place to be stuck in, but even if Google had great customer support allowing people to reset passwords over chat / phone would be ripe for abuse

nitn 5y ago
I actually have no reason to be stuck here because all these years, I was easily able to reset the password by verifying with a code on my phone number. It does send a code now as well, but then it's asking me to also verify the code being sent to the same email.
jjcon 5y ago
In my case I had a recovery email set for my account and knew the password. I didn’t have any 2fA on but when I would try to log in Google just decided it didn’t recognize me and I needed phone verification - it wouldn’t use my recovery email. I had lost access to the number they were trying to use so I am forever locked out. I’d even get attempted login prevented emails at my recovery email.
- throwntoday 5y ago
  Similar experience with one of my accounts and it seemed totally absurd that me giving them a phone number that has never been used for the account somehow verifies that I am the owner. It's clearly an attempt to extract more data from a desparate user.
DoingIsLearning 5y ago
> In my case I had a recovery email set for my account and knew the password. Same here, the only thing I did wrong was use Linux + Firefox + change country edit: it was a great lesson though got me out of google products after that, everything bar Android itself and very rare niche searches (hoping linux phones get good enough for daily drivers)
Ruthalas 5y ago
Just to chime in, Google will happily ignore your recovery email if your fingerprint has changed significantly. This happened the last time I moved, and it's very irritating.
- croutonwagon 5y ago
  As an aside. I have made it a point to simply login to my google sock puppet accounts annually from my desired location simply to avoid these such lockouts. Their primary denominator seems to be ISP. I also use a linode instance for many as wel. Gives me two locations. Disclaimer: I don’t think anyone can really speak to the google ai, decision making process. But I do know at least one appeal has silently been allowed in my case.

nitn 5y ago

I actually have no reason to be stuck here because all these years, I was easily able to reset the password by verifying with a code on my phone number. It does send a code now as well, but then it's asking me to also verify the code being sent to the same email.

jjcon 5y ago

In my case I had a recovery email set for my account and knew the password. I didn’t have any 2fA on but when I would try to log in Google just decided it didn’t recognize me and I needed phone verification - it wouldn’t use my recovery email. I had lost access to the number they were trying to use so I am forever locked out. I’d even get attempted login prevented emails at my recovery email.

throwntoday 5y ago
Similar experience with one of my accounts and it seemed totally absurd that me giving them a phone number that has never been used for the account somehow verifies that I am the owner. It's clearly an attempt to extract more data from a desparate user.

DoingIsLearning 5y ago

> In my case I had a recovery email set for my account and knew the password. Same here, the only thing I did wrong was use Linux + Firefox + change country edit: it was a great lesson though got me out of google products after that, everything bar Android itself and very rare niche searches (hoping linux phones get good enough for daily drivers)

Ruthalas 5y ago

Just to chime in, Google will happily ignore your recovery email if your fingerprint has changed significantly. This happened the last time I moved, and it's very irritating.

croutonwagon 5y ago
As an aside. I have made it a point to simply login to my google sock puppet accounts annually from my desired location simply to avoid these such lockouts. Their primary denominator seems to be ISP. I also use a linode instance for many as wel. Gives me two locations. Disclaimer: I don’t think anyone can really speak to the google ai, decision making process. But I do know at least one appeal has silently been allowed in my case.