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A SAAS company never breaks an SLA. SLA's are written by the legal team. Uptime is maintained by the engineering team. They aren't even in the same building.
by ProAm 5y ago
A SAAS company never breaks an SLA. SLA's are written by the legal team. Uptime is maintained by the engineering team. They aren't even in the same building.
- AlexandrB 5y agoYup. After all this isn't downtime, its "degraded performance": > Git Operations is experiencing degraded performance. We are continuing to investigate.