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With all the recent incidents have they broken their SLAs yet?
by intunderflow 5y ago
With all the recent incidents have they broken their SLAs yet?
- ProAm 5y agoA SAAS company never breaks an SLA. SLA's are written by the legal team. Uptime is maintained by the engineering team. They aren't even in the same building.
- AlexandrB 5y agoYup. After all this isn't downtime, its "degraded performance": > Git Operations is experiencing degraded performance. We are continuing to investigate.