4 ms·
Cloudflare kept sending emails to my former name, and their support directed me to, get this, update it via API call. And then it turned out the name still per
by sascha_sl 5y ago
Cloudflare kept sending emails to my former name, and their support directed me to, get this, update it via API call.
And then it turned out the name still persisted somewhere. So I complained again (I technically have some legal leverage beyond GDPR to have it pruned). To their credit, they did conduct an investigation, apologized a lot and let me know they had improved their process.
They also seem to have stopped using your name in emails. (I guess I did that?)
But it does seem to be rather systemic to how Cloudflare handles data.
- gjs278 5y ago