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WebEngage lets you collect feedback contextually on your website. Checkout the tab in action on the right hand side at http://webengage.com http://webengage.com

WebEngage lets you collect feedback contextually on your website. Checkout the tab in action on the right hand side at http://webengage.com http://webengage.com. Notice the "attach screenshot ..." feature. We have done it to make UI bug reporting simple. Also, one can build their own feedback form using our form builder. WebEngage also lets you conduct short, targeted surveys on your site. A quick demo on this page - http://webengage.com/?demo=survey-checkbox http://webengage.com/?demo=survey-checkbox. We moved out of beta 2 days ago and need your inputs on the tool and insights on how to make it better. Do try a realtime demo on your site - http://webengage.com/#demo-tab http://webengage.com/#demo-tab Disclosure: I am a co-founder at this company.

rudasn 15y ago
If I may: Please remove all screenshots of your product from your homepage (or at least try and crop the images so that they focus on one particular thing you know people are looking for). Also get rid half of the text. Then get rid half of what's left. Try to [s|t]ell me a story. In no more than one line of text, explain what this does and why I will love it. (sorry for being so direct, but that's me) Now.... I've been looking for a thing like this for ages! When I was building a JS-heavy app I was constantly worried about how people actually see it, what would happen if just one thing went wrong etc etc. At the time I didn't find any tools that "let the user send a screenshot and some feedback, in one click". If I may ask, how did you do the screenshot thing? It's not "live" (as in the actual HTML/CSS of the page I am viewing) is it?
- avlesh-singh 15y ago
  Sure you may rudasn. I agree w/ your feedback on the screenshots. Will get the needful done. The screenshot feature is as live as it gets. We post the HTML/CSS to our servers in realtime and generate the screenshot for you. Now, if I may - when do you plan to WebEngage on your sites? :)
  - rudasn 15y ago
    Well.. I'm in the process of building my first "for real" web app. If all goes well, I should be releasing a beta in a month or two. That's when I will need it. IIRC, Google+ had a similar feature during the beta that allowed you to "select" a section of the page and send it as a screenshot. I found that pretty cool.
    - avlesh-singh 15y ago
      We plan to enable a few annotation abilities on the screenshot. Would request you to give us a try once you are ready.
joshuacc 15y ago
Followup to what rudasn said... Part of the reason that the text seems so overwhelming is because it isn't well organized. To improve it visually, consider: 1. Increasing the line-height to 1.5 or so for the text to breath. 2. Decreasing the width that any given bit of text spans. 60-70 characters is a good width. Take a look at http://basecamphq.com/ http://basecamphq.com/ for examples of both.
- avlesh-singh 15y ago
  Points taken. Any feedback on the product?

rudasn 15y ago

If I may: Please remove all screenshots of your product from your homepage (or at least try and crop the images so that they focus on one particular thing you know people are looking for). Also get rid half of the text. Then get rid half of what's left. Try to [s|t]ell me a story. In no more than one line of text, explain what this does and why I will love it. (sorry for being so direct, but that's me) Now.... I've been looking for a thing like this for ages! When I was building a JS-heavy app I was constantly worried about how people actually see it, what would happen if just one thing went wrong etc etc. At the time I didn't find any tools that "let the user send a screenshot and some feedback, in one click". If I may ask, how did you do the screenshot thing? It's not "live" (as in the actual HTML/CSS of the page I am viewing) is it?

avlesh-singh 15y ago
Sure you may rudasn. I agree w/ your feedback on the screenshots. Will get the needful done. The screenshot feature is as live as it gets. We post the HTML/CSS to our servers in realtime and generate the screenshot for you. Now, if I may - when do you plan to WebEngage on your sites? :)
- rudasn 15y ago
  Well.. I'm in the process of building my first "for real" web app. If all goes well, I should be releasing a beta in a month or two. That's when I will need it. IIRC, Google+ had a similar feature during the beta that allowed you to "select" a section of the page and send it as a screenshot. I found that pretty cool.
  - avlesh-singh 15y ago
    We plan to enable a few annotation abilities on the screenshot. Would request you to give us a try once you are ready.

joshuacc 15y ago

Followup to what rudasn said... Part of the reason that the text seems so overwhelming is because it isn't well organized. To improve it visually, consider: 1. Increasing the line-height to 1.5 or so for the text to breath. 2. Decreasing the width that any given bit of text spans. 60-70 characters is a good width. Take a look at http://basecamphq.com/ http://basecamphq.com/ for examples of both.

avlesh-singh 15y ago
Points taken. Any feedback on the product?