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Put up your hand if you've successfully sold into an enterprise. No one? Then come back when you have. The ability for the IT shop to have control over their
by sanj 18y ago
Put up your hand if you've successfully sold into an enterprise.
No one?
Then come back when you have.
The ability for the IT shop to have control over their users is a real reason that apps don't get deployed. Walk into the mouth of LDAP once and you'll understand. When you have 10k users, with 200 people worth of turnover or changes a day, you won't understand why they "won't just use our web interface!"
Until you believe it and understand it, you're going to keep writing off customers because their priorities in keeping their users happy and functional don't jibe with your new whizzy app.
- edw519 18y agoMy hand is up. (You said "No one?" too quickly.) True, the enterprise is a different animal, but it can be sold and you can make a difference. Some of my most memorable successes have been turning an ocean liner by selling them my software and creating a win-win-win for everyone. The ability for the IT shop to have control over their users is a real reason that apps don't get deployed. Not my experience. you're going to keep writing off customers I have never "written off" a customer because they were hard to sell. I only "write them off" if I don't see a profit opportunity.