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While it was extremely convenient (and allowed for deliveries from some places that did not normally do delivery) I no longer order using any of the apps. Not
by vhodges 5y ago
While it was extremely convenient (and allowed for deliveries from some places that did not normally do delivery) I no longer order using any of the apps.
Not only is there a delivery fee, there is also a mark up on the food AND you're expected to tip the driver on top of that since they're not paying enough to the drivers.
Which brings me to the last issue I had and that was the driver was obviously driving for multiple delivery apps (presumably to make it worth while) and they did three other deliveries before mine (in a non-optimal path no less) getting my food to me late and cold.
We do use delivery for groceries sometimes, but they're managed directly by the retailer with their own staff. We're always home to receive the order so it's never left outside.
- throwaway413 5y agoThe markup is a huge issue, so many pockets to pay out. The multi-app issue is also quite rampant problem that I’m not sure how companies plan to address. I have some ideas. Thank you for your feedback here. So, if you could guarantee the same prices as in-house and that delivery was coming straight to you, but you still had to tip the driver, would you go back to using delivery?
- dv_dt 5y agoNot all chains use their own staff for groceries - many are transitioning them to independent contractor status in California after Uber won their prop.
- vhodges 5y agoGood thing I'm not in the US then :-p When we do order online (btw anyone else remember WebVan?) it's usually for pick up, but have done delivery a few times. The shoppers are employed by the store.