I'm not knowledgeable on the topic of RPA, but it has always felt to me like RPA was nothing more than a trendy scam. I suppose there must be some value to it

I'm not knowledgeable on the topic of RPA, but it has always felt to me like RPA was nothing more than a trendy scam. I suppose there must be some value to it under the right circumstances, but how it went down at my last company influenced my pessimistic view. Anyway circa 2016-2017 at this $BIGCORP, somebody got excited about RPA, created a lot of buzz with the executive team, and secured funding to build an entire RPA department. Everyone was was excited! People were speaking at conferences after 6 months of scripting, grand claims of thousands of hours of work being eliminated were made, and so on. 2 years later, the entire department was gone. I never met anyone there who actually had work eliminated by the so-called RPA scripts...so it just felt like a big joke to me. I imagine there are people who have had good experiences, but I've not really heard of them. I'd be interested to hear of legitimate benefits in this space.