Popular is not the same as quality. That's something that MS seem genuinely unable to understand - examples of a better product are countered with "our product

Popular is not the same as quality. That's something that MS seem genuinely unable to understand - examples of a better product are countered with "our product is X times bigger, it is better". Well, no - X times bigger is probably momentum, or network effect, or sneaky placement/contracts - it has nothing to so with the quality of the product. Similar "well liked" very often really means "the only product I've used" or "the only product I know well" :(