I also never say "no" to a valuable request. It's more a question of when. If your plate is full of higher priority work then the answer is "later". If it's a b

I also never say "no" to a valuable request. It's more a question of when. If your plate is full of higher priority work then the answer is "later". If it's a better use of time then everything else on my plate, everything else goes later. That's just agile 101.