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There are a few issues here. First, the rather clumsy manner in which this was handled - even if certain customers aren't profitable, asking 'em to suddenly pa
by evancoop 5y ago
There are a few issues here.
First, the rather clumsy manner in which this was handled - even if certain customers aren't profitable, asking 'em to suddenly pay 10x what they paid before is a recipe for bad press.
Second, if Vimeo is unwilling to exert the effort to handle niche customers, there are folks waiting in the wings like (https://instillvideo.com/ https://instillvideo.com/) for health and fitness folks.
Third, long-term incentives suggest growing a customer base rather than short-term plays for larger clients.
Curious where these displaced customers land!