Wow. You are just unbelievably condescending and arrogant. > It's _your_ company now, go help improve it! Yeah just like companies care about user/employee fe

Wow. You are just unbelievably condescending and arrogant. > It's _your_ company now, go help improve it! Yeah just like companies care about user/employee feedback! Why are they working so hard against unionization then? (which would be a major improvement for all people involved) Companies work as a top-down structure operated by psychopaths and couldn't care less how people feel at the bottom. > How is it better to humiliate them in front of the CEO? So what's your advice? Lie to an honest question to cover generalized incompetence/malice? Sure that's what most companies and administration expect of you (producing false reports and/or avoiding to answer questions faithfully so some other team can take the blame), but that's definitely not how to operate a healthy workplace. I mean, as much as i despise CEOs, if the guy was asking the question in the first place, it certainly means he was aware of the very bad onboarding process and the difficulty to get to your desk, and was either: attempting to measure whether the situation "on the ground" is getting better, or measuring your own capacity to produce honest answers... In both cases, honesty was what the CEO was looking for so the author acted well. > If it turns out it doesn't work for you, request a different laptop a few weeks later. Big deal. Or a big company like this one could have a number of supported models from which you can choose. Why impose a single UX on every employee? I'm not asking to let me use my laptop, but please let me choose the best keyboard (for me) among at least 2 options. Everyone has different needs, and trying to fit everyone in a single box is a good way to break more than a few individuals. > If anything, the person's behavior is the reddest flag here. I'd start feeling miserable the moment anybody with those attitudes joins my team. If anything, your behavior is the reddest flag here. You are representative of everything that's wrong in Silicon Valley, refusing to hear legit complaint about painful processes preventing people from doing their work. I assume you're a manager type with 5 figure salary. I strongly recommend you get connected with reality (the one experienced by the other 7 billions of us who are not in your privileged position of exploiter) and start to develop empathy towards other people. This would make you a better human being and would significantly improve the lives of everyone around you: blaming the victims of unjust systems may help you get closer to the top of the structure, but will certainly not help you be happy and/or produce meaningful change in the world.