> It's one day. Often not even a whole day. If that's the worst process in your office... I agree that it's a win if you only ever have one bad day in the offi

> It's one day. Often not even a whole day. If that's the worst process in your office... I agree that it's a win if you only ever have one bad day in the office and it's only downhill from here. But if you could, say, not have this bad experience, wouldn't that be even better? Isn't it good to share this experience so that, even if their own employer doesn't take the hint, others might?