Why wouldn't they have KPI's? It doesn't make sense that government has to equal incompetent: https://www.dmv.ca.gov/portal/about-the-california-department-of

Why wouldn't they have KPI's? It doesn't make sense that government has to equal incompetent: https://www.dmv.ca.gov/portal/about-the-california-department-of-motor-vehicles/department-of-motor-vehicles-strategic-plan/ https://www.dmv.ca.gov/portal/about-the-california-departmen... The military is a government agency and while not perfect in a lot of ways, they aren't incompetent.