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It's trite but Crucial Conversations. I think the key is that you have to read it when you are trying to collaborate with someone and you can't seem to communi
by lbotos 5y ago
It's trite but Crucial Conversations.
I think the key is that you have to read it when you are trying to collaborate with someone and you can't seem to communicate. In that moment, the guidance is a serious level up. If read outside of that context you'll say "well, yeah, sure, duh." In situ, it will help you better communicate (speaking and listening).
- karmelapple 5y agoMight be trite, but it’s a book I’ve been meaning to read for awhile - thanks for the reminder to get a copy, which I just did!
- cyode 5y agoIt's been a few years since I read this (when I briefly considered switching from software engineering to management) and the one thing that stuck is the advice to "start with heart" during your crucial conversations. Trite indeed, but it's not a bad phrase to have bouncing around in your head before you have to deliver critical feedback or resolve an interpersonal conflict. Never forget you're talking to a fellow human.
- tomrod 5y agoI'll check it out!