The problem is not the law, but rather the class action lawsuits around these cases. I have no problem working with blind users to improve the accessibility of

The problem is not the law, but rather the class action lawsuits around these cases. I have no problem working with blind users to improve the accessibility of the website, but I have been sued by plaintiffs counsel in a state where we had no customers, no business of any kind, the claim was bogus, and we had to spend money on legal counsel to get that thrown out. Class action lawsuits are a plague on businesses and I'm confident that it would be a large "net positive" for society if they were eliminated. The answer to "punishing" people should not be allowing lawyers to blackmail companies to settle class-action suits. Rather, it should be to make it easier to actually resolve smaller issues. I explicitly require the use of fairclaims.com for smaller disputes on my site. I recommend them as they are genuinely a fast, easy form of binding arbitration. Maybe I could be on board with class-action lawsuits if the defendant has lost 5 or more individual suits for the same reason, or something like that if someone was truly a repeat offender.