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Yes! If you can get somebody on your team that has worked their way up from, for example, a customer service contact center, they'll be immensely valuable. Ju
by kbelder 5y ago
Yes! If you can get somebody on your team that has worked their way up from, for example, a customer service contact center, they'll be immensely valuable. Just their insight on what customers love and hate about your product is probably worth their hire.
- wonder_er 5y agoThis was my path into software development! It's served me so well, now I want to figure out how to "recruit" future engineers from customer service teams. The benefits would be endless, and they'd "cut their teeth" on solving crunch problems for themselves/their teams.
- alexott 5y agoVery often they go into product management roles