I just cancelled Audible (an Amazon property) and the process was similarly confusing. In fact, it seemed to not even allow me to cancel unless I used my credit

I just cancelled Audible (an Amazon property) and the process was similarly confusing. In fact, it seemed to not even allow me to cancel unless I used my credits first. So I had to go purchase a book with my final credits and then come back to the cancellation page. Then after clicking through some non-obvious buttons to cancel, it gave me one last button that I almost clicked because they made it seem like it was a confirmation button. But it was actually a button meant to undo my cancellation. Very dark pattern.