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1Password's current comms style makes me genuinely angry - they almost never directly answer questions, and they always work in a way to call whatever they do n
by minimaul 5y ago
1Password's current comms style makes me genuinely angry - they almost never directly answer questions, and they always work in a way to call whatever they do now a positive, no matter what they're replying to.
It utterly infuriates me - things like UX feedback are often replied to with "but this is great for me!" by their support staff, rather than actually acknowledging that they might actually have made something with faults.
Mix in other things like their public reasoning for abandoning standalone licenses (users didn't buy them!), while handily failing to mention that they entirely manufactured the disparity by making them so obscure to find that you basically needed to email in to do so, and I have lost all respect I had for the company, it's staff and it's founders.
They're just another random scummy SaaS company that wants big enterprise deal money now, anything special about them is just nostalgia.