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I know someone who recently left one of Amazon's services {Video, Games, Music, etc.} and they basically had a free membership for dogfooding. When they left Am
by spike021 5y ago
I know someone who recently left one of Amazon's services {Video, Games, Music, etc.} and they basically had a free membership for dogfooding. When they left Amazon, the free membership was automatically set to renew on the monthly date for the full price of $20 or whatever it was.
i.e. they'd been charged 0.00/mo on X date every month while working for that org and then they checked after quitting and noticed it was set to auto-renew on the next date for the full price.
They didn't get any kind of notification about it beforehand. Canceling that was apparently the same kind of affair as this.
I guess part of it comes down to their ex-org's bug surrounding how a dogfooding prod subscription is granted/revoked but in the end they were treated just like a real customer.