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Yes, the cause should be identified, in ideal conditions. But saying that they're not doing their job because they struggle to identify the specific user that
by FrenchDevRemote 5y ago
Yes, the cause should be identified, in ideal conditions.
But saying that they're not doing their job because they struggle to identify the specific user that caused a bug is a bit of a stretch.
- rzzzwilson 5y agoI didn't say anything about "identifying a particular user". When I said "the cause identified, bug or user" I didn't mean the particular user, but the series of user actions that lead to the outage. Outages caused by user action shouldn't be able to happen, so I think they are really what you call an unknown bug. Any person running a website that tries to blame a user for non-malicious actions that cause an outage is just trying to shift blame from where it rightly belongs.