I'm sure it's possible to make their discharge instruction template, but it seems inevitable they're hand out instructions to people who won't understand them.

I'm sure it's possible to make their discharge instruction template, but it seems inevitable they're hand out instructions to people who won't understand them. Even with native speakers, medical instructions can be difficult. You can find lists of commonly confused English medical terms: https://www.antidote.me/blog/medical-terms-a-to-z-common-and-confusing-terms-used-in-the-doctors-office https://www.antidote.me/blog/medical-terms-a-to-z-common-and... https://www.2ascribe.com/articles/health-wellness/40-words-that-may-confuse-patients https://www.2ascribe.com/articles/health-wellness/40-words-t... And, of course, there are still plenty of illiterate people.