3 ms·
This is our experience with Lowe's almost to a T. We checked refrigerator inventory online and found 3 in stock. Tried to buy one online. No luck as the purchas
by doodlebugging 5y ago
This is our experience with Lowe's almost to a T. We checked refrigerator inventory online and found 3 in stock. Tried to buy one online. No luck as the purchase would not complete. We went to the store to have the appliance person verify that they had them in stock ready to buy. The appliance department person confirmed that they had 3 but told us that none were available for immediate purchase and delivery. They claimed that all were either on hold or already purchased awaiting delivery, therefore we would need to order one.
Once we arrived back home, we tried to buy online again and it failed so we called the customer service desk to relate the tale about trying to buy one online, trying to buy one in the store, etc and the person checked inventory for us. She discovered that they had 6 of the model in stock and we could definitely buy one and have it delivered the next day. We completed the purchase over the phone and scheduled delivery for the next day.
That part went off without a hitch since I just had the delivery people roll it into the kitchen and I set it all up and swapped everything over.
Aggravating.