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The problem is that many people still insist on doing things in person or via a ‘quick call’. I have been around long enough that I insist on chat and email; vo
by tluyben2 5y ago
The problem is that many people still insist on doing things in person or via a ‘quick call’. I have been around long enough that I insist on chat and email; voice is fine for fleshing out features and such but things like this or basically anything that could come back to you, should be in writing with tons of Ccs. I know many people who insist on phone or personal because they are too lazy to read and write, but I definitely also know a % who do it because then there is no verifiable record. And so I err on the side of safety and do everything in writing.
- oblio 5y agoWhat you do in those cases, though they can deny they received the email or read it, is to send a sort of "meeting notes" email to them, where you say something like "as agreed during our phone discussion earlier today...". That way you create a sort of trail that a discussion took place and at least that was your understanding at the time. Even worse if it can be proved that they received the email and read it. Because in that case if they don't reply disagreeing, you can argue that the silence was an approval of your account.
- tluyben2 5y ago> though they can deny they received the email or read it, That’s why I put many Ccs and ask them to respond if they agree or not; I make sure they do. This is always never, at that time, an adversary type of thing, so people generally play ball automatically. When things go rotten then we have everything to win. This happened a few times in court.
- stjohnswarts 5y agoThen "confirm" it over email :) . This almost always works "Per our discussion I'm getting ready to {bullet_list_of_items}" Edit: someone mentioned using CC as well to all those involved in the "plan", that's something I do as well but didn't think about it