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>Especially for dev focused products, a $0.01/month charge is such a barrier compared to a free solution. Sometimes it can be a useful filter. There are a lot
by tonyedgecombe 5y ago
>Especially for dev focused products, a $0.01/month charge is such a barrier compared to a free solution.
Sometimes it can be a useful filter. There are a lot of time wasters at the bottom end of the market. There could also be people who are willing to pay but the free tier is good enough for their requirements.
- mooreds 5y agoSure, that's the balance you have to strike. How much do you want to filter folks vs how much do you want to remove friction for using your product. Since the marginal cost of delivery of software is essentially zero, it turns into a customer service and marketing question. > There could also be people who are willing to pay but the free tier is good enough for their requirements. Sure. Again, will you turn off more folks and lower growth by charging? Or is it better to let some folks use your software for free and not capture all of the consumer surplus as a company?