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Stripe has a lot of “restricted businesses” for which they don’t want to process payments. https://stripe.com/legal/restricted-businesses https://stripe.com/leg
by bsuvc 5y ago
Stripe has a lot of “restricted businesses” for which they don’t want to process payments.
https://stripe.com/legal/restricted-businesses https://stripe.com/legal/restricted-businesses
This one jumps out to me as a possible reason, if your business is helping new businesses acquire customers:
> Sales of online traffic or engagement
It could be any of those though, it’s hard to say. Basically Stripe is trying to protect themselves from being hit by a bunch of chargebacks.
You also say that “they can’t refund customers of all connected accounts”, but I’m not sure I understand this. They could refund the charges to the original payment method, no?
For $159k, I guess you’re going to need to get a lawyer involved. If Stripe does intend to refund the payments, they are probably waiting for some period of time in case you appeal their decision. They wouldn’t be able to undo the refund, so they want to be sure first.
Aside from that, you’ll need to shop for a more flexible payment processor. If I recall, Authorize.net had fewer restrictions for example, but I am sure there are many others.
- neginbringshop 5y agoWe are not selling traffic, we advertise for them and it is supportable business model as we had a discussion with their team. They can refund to original but original is in connected accounts not us, we are using direct charges. Even they refund they can't use our funds as I explained, Platform is not responsible for refunds of connected accounts if platform is using Stripe Standard Connect and direct charges
- deleted 5y ago[deleted]