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If there's one rule of adding paid features, it's "Don't make previously-free features paid". They set the anchor price to "free" and then changed their minds l
by danudey 5y ago
If there's one rule of adding paid features, it's "Don't make previously-free features paid". They set the anchor price to "free" and then changed their minds later. Human psychology does not appreciate this and will resist and resent it, because we see it as someone taking away what we have.
The solution is to add additional features and charge for them; they should have charged more for e.g. automatic kubernetes configurations and other more "businessey" features, but now it's too late and there's no value-adds that they haven't already added.
In the end, it's not a complaint about Docker's "value-add" software; they're complaining about an increase in the price without an increase in the value.
I'm not sure what Docker could do from this point on. Maybe I'm missing something, but they seem pretty doomed overall.