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The specific job includes customer service. It's what they are being paid for. Employees who do the job poorly are at greater risk for replacement by replacemen
by gowld 5y ago
The specific job includes customer service. It's what they are being paid for. Employees who do the job poorly are at greater risk for replacement by replacement hires. This is why many companies ask customers to rate individual service providers.
- iamacyborg 5y agoI would never rate a customer service employee poorly because they aren’t cheerful. What sort of mad world do we live in where that’s even expected of minimum wage employees?