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Home Depot does some things right and some things so poorly I wonder if it's intentional. Here's one I ran into just yesterday. I wanted to know the ballpark c

by zucked 5y ago

Home Depot does some things right and some things so poorly I wonder if it's intentional. Here's one I ran into just yesterday. I wanted to know the ballpark cost of a belt-driven garage door opener. So I google "home depot belt drive garage door opener". Landed on this page: https://www.homedepot.com/b/Doors-Windows-Garage-Door-Openers/Belt-Drive/N-5yc1vZas5uZ1z0xxza https://www.homedepot.com/b/Doors-Windows-Garage-Door-Opener... So... where's the garage door openers? I know you carry them. No amount of modification of the search options surfaces any belt-driven garage door openers. Thinking I was crazy, I went up a category to "Garage Door Openers" and clicked the "Belt Drive" category at the top. Same result. WTH? I will say that the accurate listing of item location in the store has saved me hours and hours of wandering and even if I can't find the specific item I'm looking for (see above) I can look up generic garage door openers and find what aisle it's likely to be in.

fckgw 5y ago
That sounds more like Google sending you to the wrong page on Home Depot's site, no? If you punch in "belt drive garage door opener" on the actual Home Depot website it returns the results you want.
- zucked 5y ago
  It's a borked landing page, I suspect. Go up a product level: https://www.homedepot.com/b/Doors-Windows-Garage-Door-Openers/N-5yc1vZas5u https://www.homedepot.com/b/Doors-Windows-Garage-Door-Opener... Click on "Belt Drive" among the Opener Types. Same result. Not terribly related to the topic at hand, but its definitely a gripe I have the the HD website sometimes works great and sometimes is terribly unhelpful.
ec109685 5y ago
Doesn't work: https://www.homedepot.com/b/Doors-Windows-Garage-Door-Openers/Belt-Drive/N-5yc1vZas5uZ1z0xxza https://www.homedepot.com/b/Doors-Windows-Garage-Door-Opener... Works: https://www.homedepot.com/b/Doors-Windows-Garage-Door-Openers/Belt-Drive/N-5yc1vZas5uZ1z1ttgx https://www.homedepot.com/b/Doors-Windows-Garage-Door-Opener... Also Works: https://www.homedepot.com/b/Does-Not-Matter/Does-Not-Matter/N-5yc1vZas5uZ1z1ttgx https://www.homedepot.com/b/Does-Not-Matter/Does-Not-Matter/... The "seo" part of the url doesn't actually matter. Where they went wrong is not redirecting a page that has no results to a one that does when SEO text matches.

by zucked 5y ago

fckgw 5y ago

That sounds more like Google sending you to the wrong page on Home Depot's site, no? If you punch in "belt drive garage door opener" on the actual Home Depot website it returns the results you want.

zucked 5y ago
It's a borked landing page, I suspect. Go up a product level: https://www.homedepot.com/b/Doors-Windows-Garage-Door-Openers/N-5yc1vZas5u https://www.homedepot.com/b/Doors-Windows-Garage-Door-Opener... Click on "Belt Drive" among the Opener Types. Same result. Not terribly related to the topic at hand, but its definitely a gripe I have the the HD website sometimes works great and sometimes is terribly unhelpful.

ec109685 5y ago

Doesn't work: https://www.homedepot.com/b/Doors-Windows-Garage-Door-Openers/Belt-Drive/N-5yc1vZas5uZ1z0xxza https://www.homedepot.com/b/Doors-Windows-Garage-Door-Opener... Works: https://www.homedepot.com/b/Doors-Windows-Garage-Door-Openers/Belt-Drive/N-5yc1vZas5uZ1z1ttgx https://www.homedepot.com/b/Doors-Windows-Garage-Door-Opener... Also Works: https://www.homedepot.com/b/Does-Not-Matter/Does-Not-Matter/N-5yc1vZas5uZ1z1ttgx https://www.homedepot.com/b/Does-Not-Matter/Does-Not-Matter/... The "seo" part of the url doesn't actually matter. Where they went wrong is not redirecting a page that has no results to a one that does when SEO text matches.