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Been there a half-dozen times with Google B2B products. Best case was GSuite/Workspace, and not the recent one. I had a startup in the freezer (developed a lot
by blip54321 5y ago
Been there a half-dozen times with Google B2B products.
Best case was GSuite/Workspace, and not the recent one. I had a startup in the freezer (developed a lot of IP nights and weekends, but we needed to stop for about a year). Google sent two emails about the domain being idle, but filed its own emails as spam. If I don't log in within some time period, so I lost the domain. Google wiped out all the data of that startup.
Just because I don't check my gmail spam folder often enough.
- malux85 5y agoaaaaaaaand you had no local backup of data that you clearly valued?
- pastrami_panda 5y agoIt's getting hard to tell if you're witnessing astroturfing, Stockholm syndrome, or if we've simply become so calloused from all the past transgressions from these companies that we're now just going straight for blaming the customers for everything.
- GlumWoodpecker 5y agoThere are two kinds of people: Those who do backups, and those who will. What Google did in this case is inexcusable, but so is keeping all your own data in one place.
- blip54321 5y agoThis experience helped move me from the first category into the second. I now do Google Takeout periodically, and have a full backup on external drives. I'm also slowly degooglifying my life (and recommending the same to everyone around me). There is another grouping of two types of people: (1) Ones who don't do business with Google anymore (2) Ones who won't. That one took more incidents than backups.
- deleted 5y ago[deleted]
- malux85 5y agoHaving backups is sys ops 101, it’s not victim blaming, it’s not Stockholm syndrome, it’s not even anything to do with Google. Failures happen, disks get corrupted, bugs wipe stuff, cloud providers terminate idle accounts, failures happen everywhere in life. Back up your stuff and have a plan B.
- slenk 5y agoNot everyone that starts a business has a sysops background. Especially long enough ago when people still trusted Google.
- malux85 5y agoMy grandmother is now 82 years old, she has lived her entire life on a farm in rural New Zealand. She had not used a computer until she was in her early 70's, and she is now computer literate enough to know to backup her data to an external drive and does so regularly. It's 2022. You dont need to "have a sysops background" to know or be able to backup your data.
- blip54321 5y agoIt was not 2022 when this story happened. The cost of backups also depends on your income. Stories like this led to more backups, but so did going from being a student, to first-job-out-of-college, to a senior employee. There's a spectrum between a hard drive costing a full day's work at minimum wage to a few minutes work for a Googler, Amazonian, or a Metamate making $500k/year.