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Is this really nefarious? Seems more like normal churn reduction techniques…
by booi 5y ago
Is this really nefarious? Seems more like normal churn reduction techniques…
- TylerH 5y agoYes, actually. According to current FTC rules, canceling a subscription has to be as easy or easier than signing up for it. Lina Khan is great, and a shining example of why votes matter and both parties aren't the same.
- deleted 5y ago[deleted]
- qgin 5y agoAs far as I know, the requirement is only that cancellation uses the same method as signing up. No requiring phone calls for subscriptions that started with a online form.