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> Amazon eventually solved this problem by having their own delivery people (and Apple has done this as well for same-day delivery). At scale, there's no commer
by bjterry 5y ago
> Amazon eventually solved this problem by having their own delivery people (and Apple has done this as well for same-day delivery). At scale, there's no commercial service you can pay for that will reliably attempt to deliver packages.
It's funny, I have actually observed the phenomenon he described in the same company. Safeway in San Francisco either uses their own delivery drivers, or they subcontract to DoorDash depending on the time of day of delivery. If I order with Safeway delivery drivers, they will happily deliver all the way to my apartment door inside the building. If I get a DoorDash driver, the intercom will magically be broken 100% of the time. It's a perfect comparison.