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I'm curious what sort of response SLO your team had. My understanding was that the 5m and 30m response tiers always came with a multi-site "follow-the-sun" rota
by sio8ohPi 5y ago
I'm curious what sort of response SLO your team had. My understanding was that the 5m and 30m response tiers always came with a multi-site "follow-the-sun" rotation.
- nicoburns 5y agoYeah, we’re too small to have that kind of rotation, and consequently our SLO’s are business hours only! If the system is actually on fire / down outside that time then we’ll deal with it, but that only happens maybe once a year at most.