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The entire premise of the book “Zen and the Art of Motorcycle Maintenance” is “Can we define ‘quality’?” At the end of the day you can specify a dozen differen
by mperham 5y ago
The entire premise of the book “Zen and the Art of Motorcycle Maintenance” is “Can we define ‘quality’?”
At the end of the day you can specify a dozen different metrics but someone will game it to cut corners. There’s no replacement for caring.