The example week is quite concerning. She’s called multiple times for things that have no impact or importance. That needs to be fixed immediately. My company

The example week is quite concerning. She’s called multiple times for things that have no impact or importance. That needs to be fixed immediately. My company has strict rules on what is allowed to escalate to on-call and the SLAs to handle that alert. It had to be breaking our overnight batch cycle or we’re not getting up. Brittle processes are stamped out immediately and management backs us up.